Terms of Service

# Terms & Conditions **Flow with Sanna** Last updated: 2 January 2026 These Terms & Conditions ("Terms") govern your access to and use of the website [https://impact.me/FlowwithSanna](https://impact.me/FlowwithSanna) (the "Site") and any related content, programs, memberships, classes, products, or services offered by Flow with Sanna (collectively, the "Services"). By accessing the Site or purchasing or using any of our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services. --- ## 1. About Flow with Sanna Flow with Sanna is operated from Finland. Throughout these Terms, "we", "us", and "our" refer to Flow with Sanna. "You" refers to the user, customer, or participant of our Services. --- ## 2. Eligibility & Use of the Services You must be at least 18 years old to use our Services, or have permission from a parent or legal guardian. By using the Services, you confirm that you meet this requirement. You agree to use the Services only for lawful purposes and in accordance with these Terms. Any misuse, unauthorized copying, resale, or exploitation of the Services is prohibited. --- ## 3. Digital Services & Access Flow with Sanna provides primarily digital services, including online programs, memberships, prerecorded and live classes, and educational movement content. Access to digital content is granted after successful payment. We reserve the right to modify, suspend, or discontinue any part of the Services at any time. --- ## 4. Health & Movement Disclaimer Our Services are intended for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. By participating in any movement, exercise, yoga, Pilates, or ballet-inspired activities, you acknowledge that: * You are responsible for your own health and physical condition * You will move within your own limits and stop if you experience pain or discomfort * You have consulted a qualified healthcare professional if you have any medical conditions, injuries, or concerns Flow with Sanna is not liable for injuries, health issues, or damages resulting from participation in the Services. --- ## 5. Pricing & Payments All prices are listed in euros (EUR) unless otherwise stated. Prices may change at any time. Payments are processed through secure third-party payment providers. We do not store full payment card details. You agree to provide accurate and complete billing information and authorize us to charge the payment method provided. --- ## 6. Refunds, Cancellations & EU Right of Withdrawal ### Digital Content & Online Programs Under EU consumer law, you have a 14-day right of withdrawal for digital purchases unless: * Access to the digital content begins immediately, and * You expressly consent to immediate access and acknowledge that you waive your right of withdrawal Once digital content has been accessed, refunds are not available unless otherwise stated. ### Memberships Memberships may be canceled according to the terms presented at the time of purchase. Cancellation stops future billing but does not provide refunds for past billing periods. ### Live Classes & Events Refund or cancellation policies for live classes or events will be clearly stated at the time of booking. --- ## 7. Intellectual Property All content provided through the Services, including videos, programs, text, graphics, branding, and materials, is the intellectual property of Flow with Sanna or its licensors. You may not copy, reproduce, distribute, share, sell, or create derivative works from our content without prior written permission. --- ## 8. User Conduct You agree not to: * Use the Services for unlawful or harmful purposes * Share login credentials or purchased content with others * Upload viruses or malicious code * Harass, abuse, or infringe upon the rights of others We reserve the right to suspend or terminate access to the Services if these Terms are violated. --- ## 9. Third-Party Services & Links Our Services may include links to or integrations with third-party platforms. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk. --- ## 10. Personal Data Your use of the Services is also governed by our Privacy Policy, which explains how we collect and process personal data in compliance with GDPR. --- ## 11. Disclaimer of Warranties The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or meet your expectations. --- ## 12. Limitation of Liability To the fullest extent permitted by law, Flow with Sanna shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services. Nothing in these Terms limits liability where such limitation is not permitted under applicable law. --- ## 13. Indemnification You agree to indemnify and hold harmless Flow with Sanna from any claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of the Services. --- ## 14. Termination We reserve the right to suspend or terminate your access to the Services at any time if you violate these Terms. You may stop using the Services at any time. --- ## 15. Governing Law These Terms are governed by and construed in accordance with the laws of Finland. --- ## 16. Changes to These Terms We may update these Terms from time to time. The most current version will always be available on this page, with the "Last updated" date revised accordingly. --- ## 17. Contact If you have questions about these Terms, please contact: **Email:** [[email protected]](mailto:[email protected]) **Location:** Finland